How do I add a new user to my team?
You can do this on the "My team" section of your profile page. All you need to do is fill in the email address of the person you’d like to invite and select a role. Ensure the details are correct, then click the "Invite members" button. They’ll receive an email inviting them to the account. Once they have accepted the invitation, your team member’s name should appear on this page.
What’s the difference between the roles?
There are two roles you can choose for your team members: Manager and Admin.
- Managers can work on their assigned orders, complete orders, and have discussions with designers.
- Admin members can invite others to orders, assign roles, and do everything a manager can do.
How do I see my team members’ order history?
To view your team members’ order history, click the "See orders" button in the "Assigned Orders" column of their row.
How do my team members pay for the orders?
Team members will automatically use the team owner's payment details. If a team member would like to pay using different details, they will need to create their own account. Just so you know, payment details for an account can only be changed by the owner.
How do I remove a user?
You can remove users by clicking on the three dots under the “Actions” column of the appropriate row and then choosing “Remove this user.”